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Bowrider
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Express Cruiser
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6 - Personal Watercrafts
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FAQ fuer Vermieter FAQ for Renter and Agents and private owner
Top Questions
  • How can I post my boat for rent
  • Requirements to list rental Boat
  • Find a boat by listing number
  • Can I offer monthly rentals

    For Owners/Agents > Basics
  • Requirements for the correct category
  • Modify/Delete Listings
  • Change Email address
  • Forgot Username or Password
  • Change Username

    For Owners/Agents > Listing Problems
  • I can not post a new listing

    For Owners/Agents > Rules Questions
  • Links to personal web sites
  • What happens after the 6 months Free Listing
  • Direct link to my listing
  • Owners: Bounced Email
  • Renters: Bounced Email
  • Someone copied my listing text
  • For Renters
  • How do I view properties?
  • How do I inquire?

    For Owners/Agents > Photos
  • Error Photo Upload > Size
  • Add or Change Photos
  • I can't see my photos
  • Number of photos
  • Photos from another website
  • My photos were copied

    For Owners/Agents > Fees
  • Free Listings 6 months and after
  • After 6 months, Making Payments
  • Verifying payments
  • Payment Address
  • Refunds

    Spam and Internet Scams
  • Spam Emails
  • Received a SPAM email
  • Suspicious email
  • Renter Overpayment scams
  • How can I post a my boat up for rent

    Q: How can I post a new listing ?

    A: We currently offer up to5 free listings for 6 months for every individual. We do this because we have hundreds of renters and quality traffic. So we offer the Free Listing for the first 200 boats that will be listed. Then this offer is gone.

    Steps:
    1. First of all you ned to register for free either as a "private boat owner / charter captain" or as a "Boat rental company or agent" at our website here. Please remember that as a private boat / captain owner you will be able to list only 1 (one) Boat at a time. As a Boat rental company / agent you are able to list up to 20 boats at a time. So choose carefully from the beginning what account type you register for.

    2. Once you have registered, please log in with your username and password and click on "validate your account".

    3. Then choose the "Free Listing" option in your account validation. Once you have validated your account , you are able to list your new Boat for rent, add description and prices and upload up to 10 photos with a mx. size of 400 x 300 pixels.

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    Contact usIf this does not fully answer your question please feel free to contact us by clicking

    Requirements to list my rental Boat ?

    Q: Do I need special knowledge or software to use your system ?

    A: You need absolutely nothing to list your your boat for rent. There is no knowledge needed as you just follow the steps (see How can I post a new listing) and your rental will be up in no time. If you want to add pictures to your listing (what always helps) you need to have those pictures ready and in the correct size (max. 400x300 pixels) stored somewhere on your computer.

    Please remember to list your boat in the correct category. Please see details here:

    Requirements for boat owners to list in the correct category

    Additional Service for Photo Re-Size and Upload:
    You can also EMAIL us your picture after contacting us here.
    We charge US$ 10.00 for each picture to re-size and upload to your listing.

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    If this does not fully answer your question please feel free to contact us by clicking Contact us

    Find a boat by listing number

    Q: Can I find a boat using the listing number?

    A: There is a direct link to each Boat in our database. You are more than welcome to access your listings directly by your listing id number. To easily find the id of each or your listings, go to " Login" and select "Manage my account", first typing your username into the box provided. If you forget your username or password, you may obtain it by entering your email address into the box "Send my username and password to me via email" and clicking the button.

    The URL for each listing will be
    http://www.usaboatrental.com/info.php?id=YourIDnumber

    make sure to put your id number in place of YourIdNumber in the above URL.

    For example, if one of your properties is listing id #003, the URL to your Boat would be:
    http://www.usaboatrental.com/info.php?id=3

    A listings's id number will never change. And you do not need to navigate to get there. Try putting it in the address box of your browser to see that listing. Feel free to use the URL any way you wish.

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    If this does not fully answer your question please feel free to contact us by clicking Contact us


    Can I offer monthly rentals

    Q: I offer my Boat only for monthly rental but can only list it with a daily / weekly rental price?

    A: Our script works daily and weekly rental fees at this time.
    If you offer monthly based rental fees, pls add this information in your Boat detail page with your monthly price.

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    If this does not fully answer your question please feel free to contact us by clicking Contact us

    Requirements for listing your boat in the correct category

    Q: I am uncertain in which boat category I should list my boat:

    A: We need each boat owner to list each boat in the correct category so that our renters can quickly and easily find that type of boat they are looking for.

    Please use this below information as a guideline to list your boat,
    we have here categorized in boat length:

    Powerboats
    Bowrider (16 - 28 feet)
    Cruiser (24 - 40 feet)
    Cuddy Cabin (18 - 28 feet)
    Deckboat (18 - 26 feet)
    Express Cruiser (28 - 38 feet)
    Houseboats (24 - 80 feet)
    Jetboats (16 - 24 feet)
    Motoryacht (38 - 100 feet)
    Offshore Speedboats (26 - 50 feet)
    Pontoon (18 - 26 feet)


    Fishingboats
    Bass Inshore (14 - 24 feet)
    Freshwater Fishing (18 - 30 feet)
    Sport Fishing Offshore (24 - 38 feet)
    Yacht Sport Fishing (40 - 100 feet)

    Sailboats
    Center Cockpit (16 - 20 feet)
    Cruiser (18 - 26 feet)
    Daysailer/Weekender (24 - 40 feet)
    Yacht Deck Saloon (36 - 100 feet)
    Motorsailer/Pilothouse (26 - 80 feet)

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    If this does not fully answer your question please feel free to contact us by clicking Contact us

    Modify/Delete Listings

    Q: How do I modify or remove my listing?

    A: This is one of the best features of our site. You have full access to your listings 24 hours a day. You can modify any portion of your listing at any time, including the pictures. You can even choose a new regional area / city to list in if you feel the existing area is too specific or too general. Amazing flexibility, and you control all of it. To make changes simply click on "Login", enter your username in the "Manage Listing" box and click the listing you want to edit. To change your listing or any portion of it incl. photos, scrawl down and click on edit. Make the changes to your listing as desired and then click on submit when you are done. That's it - your listing will be shown with the changes you have just made. If you wish to change your contact information on your listing click the "Edit Profile" located on the top left portion of the page.

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    If this does not fully answer your question please feel free to contact us by clicking Contact us

    Change Email address

    Q: How do I change my email address?

    A: To change your email address, simply log in to your account via Login and choose "Edit Profile" on the top right. Make the email address change and click on update.

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    If this does not fully answer your question please feel free to contact us by clicking Contact us

    Forgot Username or Password

    Q: What do I do if I forget my username or password?

    A: If you forget your username or password, you may obtain it by selecting the "Login" link on the top of our home page and using the "Forgot password" function button. Your information will then be mailed to your email address, assuming you have previously registered with us, and the email address you enter is the same one you registered with.

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    If this does not fully answer your question please feel free to contact us by clicking Contact us

    Change Username

    Q: How do I change my username?

    A: Usernames cannot be changed. The only possibility is to open a new account with a different email address and transfer your listings to the new account.

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    If this does not fully answer your question please feel free to contact us by clicking Contact us


    Owner/Agent > Listing Problems

    Q: I can not post a new listing ?

    A: There may be 3 different reasons why you possibly could not post a new listing.

    1. Maybe you try to add photos to your listing that are larger than 400 x 300 pixels each.
    Our system currently only accepts photo size to a maximum of 400 x 300 pixles and if you try to upload larger ones, you will get an error message. Please reduce the size of each of your photos to max. 400 x 300 pixles.

    2. Or Maybe you have registered as a "private boat owner or charter captain" and already have 1(one) boat = 1 listing online. 1 (one) Boat is the maximum you can list for free as a private boat owner, so you would need to open a new account and register this time as a "Boat rental company / agent" to list up to 20 properties instead of only 1.

    3. Or Maybe it's because you have registered with us and have access to your account, but our system also requires you to validate your account before can post your very first boat up for rent. Log in your account and click on "Manage Listing" in the right member navigation. Then follow through by choosing the "Free Listing" option and click on 'submit'. Now your account is validated and you will see the amount of possible listings you can post.

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    If this does not fully answer your question please feel free to contact us by clicking Contact us


    Links to personal web sites

    Q: Can I put my web page/link on my listing?

    A: No, at this time you may not post any link or URL or Domain Name or email address within anywhere of your listing. At this point we are not sure how we could handle direct links to owners web sites. It would be impossible to evaluate our services if renters did not contact you through our service. It is currently under evaluation, however we currently do not accept or display links or email addresses on any listings. If you get caught adding your own web address or email into your listing, our review staff will delete your listing and no listing fees will be refunded.

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    If this does not fully answer your question please feel free to contact us by clicking Contact us


    What happens after the 6 months of Free Listing ?

    Q: What happens when the 6 months are over ?

    A: Before the 6 months of free listing will expire, we will contact you by email asking you if you want to continue to list your boat(s) with USAboatrentals.com in the future.
    If you decide not to continue your listing, it will be automatically deleted.

    If you decide to continue your boat listed on our website, you will need to choose one of our super affordable listing plans.


    This will be our Future Listing Fees - after your initial 6 months free:


    Boat rental companies / Agents listing fees:
    Listing plan listing count valid for
    $
    Agent Bronze max 5 boats 3 months
    14.95

    Agent Silver

    max 10 boats 3 months 
    24.95
    Agent Gold max 20 boats 3 months
    39.95
         

     

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    If this does not fully answer your question please feel free to contact us by clicking Contact us


    Direct link to my listing

    Q: Is there a direct URL to my listing or do I have to navigate there every time?

    A: Yes, there is a direct link to each Boat you list. You are more than welcome to access your listings directly by your listing id number. To easily find the id of each or your listings, go to "Home Owners Login" and select "Manage my account", first typing your username into the box provided. If you forget your username or password, you may obtain it by entering your email address into the box "Send my username and password to me via email" and clicking the button.

    The URL for your listing will be
    http://www.usaboatrental.com/info.php?id=YourIDnumber

    make sure to put your id number in place of YourIdNumber in the above URL.

    For example, if one of your properties is listing id #920, the URL to your Boat would be:
    http://www.usaboatrental.com/info.php?id=13

    Your id number will never change. And you do not need to navigate to get there. Try putting it in the address box of your browser to see that listing. Feel free to use the URL any way you wish.

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    If this does not fully answer your question please feel free to contact us by clicking Contact us


    Owners: Bounced Email

    Q: I responded to an inquiry from a renter and it bounced. Can you help me?

    A: If a message is returned to you undelivered, we cannot provide you with the correct address to contact the person who sent the inquiry. Form based inquiries must ask the sender to enter an email address. There is no way to verify the validity of this address before sending the inquiry. It is up to the sender to ensure the email address provided exists and is typed in correctly. About 1 in 10,000 inquiries are undeliverable due to spelling errors in the email address. Once in a while it is possible to guess the address by checking for common misspellings in the address (ex. Yahoo.con). usaboatrental.com cannot locate the correct address for undeliverable email address provided by prospective renters.
    If you find that emails are not being delivered to your email address, first test your listing by navigating to your listing and click "Send Email". Send yourself a test email just entering "test" in the message box and an email address other than the one you registered with in the "From" box. Enter the verification word and click submit. Make sure the address you put in the From box is not the same address you used to register with and is a real address. Internet mail servers will not deliver email if the From address is not a valid address. If you do not receive the test email, check your inquiry box on Vacation Hit.net and see if it is there. If it is, make sure you have not blocked email from usaboatrental.com via your spam controls on your email box (AOL users can enter keyword "SPAM CONTROLS" to check this).
    If you have checked all the above and still did not receive your test email, please contact us.

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    Renters: Bounced Email

    Q: An email I sent to inquire on a Boat bounced back to me. What do I do?

    A: If a message is returned to you undeliverable or an owner is not responding to inquiries, please contact us.

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    If this does not fully answer your question please feel free to contact us by clicking Contact us


    Someone copied my listing text

    Q: Another owner copied parts of my listing, what do I do?

    A: Since we do not copyright your listing text, there isn't anything we can do to help. We recommend you ask the owner to remove any copied text in a non-threatening manner. If they refuse, we will co-operate as required by any legal proceeding.

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    If this does not fully answer your question please feel free to contact us by clicking Contact us


    How do I view boats?

    Q: How do I view boats?

    A: To view a Boat, navigate to the area you are interested in starting on our front page. A list of properties will be shown along with several icons showing the most popular amenities for each Boat. Rates are also shown by default. Clicking the "Map" link will show the approximate location for each Boat, if it was provided by the owner.

    Once you find a Boat of interest, click the title of the Boat to see the details for that Boat.

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    If this does not fully answer your question please feel free to contact us by clicking Contact us


    How do I inquire?

    Q: How do I contact owners to inquire about or reserve a Boat?

    A: To inquire for availability, reserve the Boat, or ask questions, you must contact the owner directly. This can be done by clicking the "Click Here to Send Email" button found on the Boat listing page under the "Rental Owner / Agent" heading (See "How do I view boats?" in this FAQ to find out how to view a Boat listing). Alternatively, you may call an owner via telephone, if a phone number is shown. Some Boat listing pages have an availability calendar that can be viewed by clicking the "Check Availability" link above the "Click Here to Send Email" button. If the link does not appear, there is no calendar to view.

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    Owner/Agent > Error Photo Upload Size

    Q: Error because of Maximum Photo Size ?

    A: Currently our system accepts only photos with a max. size of 400 x 300 pixels.
    If you try to upload larger photos you will get an error message.
    Please reduce the size of your photo(s) to a max. of 400 x 300 and you should have no problem to get your photos online. .

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    If this does not fully answer your question please feel free to contact us by clicking Contact us


    Add or Change Photos

    Q: How do I add photos to my listing?

    A: If you would like photos posted with your listing, simply login and click on Change/Add photos. There you can select the photos from your local computer you wish to upload and store with your listing. You can change the photos any time you wish, as often as you wish. If you are having difficulty uploading photos, please read this Info On Photos. If you only have prints you can mail a set to us along with payment (paid listing only) and we will scan and post the photos for you. Address is given when you make a payment by check.

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    If this does not fully answer your question please feel free to contact us by clicking Contact us


    I can't see my photos

    Q: I just added/changed photos and they are not showing on my listing. Where are they?

    A: Our listing pages are cached by your browser and internet caching servers and may need to be refreshed to see any changes. Try viewing your listing in your browser, and click "Refresh/Reload" on your browser (usually on top near the "address" or "url" bar). If this does not work, you may need to wait up to 24 hours (sometimes longer) for your ISPs caching server to get the newest page from our server.
    If your photos appear on the "photos" page within "Home Owner Login", rest assured they are displayed on your listing.

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    Number of photos

    Q: How many photos can I put on my listing?

    A: Listings can have up to 10 photos.

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    If this does not fully answer your question please feel free to contact us by clicking Contact us


    Photos from another website

    Q: Can I copy photos from another website to post on my listing?

    A: Many other sites copyright your photos once you add them to your listing and thus they cannot be legally uploaded to our site without permission. You must obtain permission from the other site before uploading your photos to your listing.

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    If this does not fully answer your question please feel free to contact us by clicking Contact us


    My photos were copied

    Q: Another owner copied my photo(s) and put them on their listing, what can I do?

    A: Since we do not copyright your photos, there isn't anything we can do to help. We recommend you ask the owner to remove your photos in a non-threatening manner. If they refuse, we will co-operate as required by any legal proceeding.

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    If this does not fully answer your question please feel free to contact us by clicking Contact us


    Prices

    Q: What are your prices after my 6 months for free?

    A: Currently we offer FREE LISTINGS for all home owners and agents.
    The future fees (after 6 months) depends on the number of listings you have

     


    This will be our Future Listing Fees - after your initial 6 months free:


    Boat rental companies / Agents listing fees:
    Listing plan listing count valid for
    $
    Agent Bronze max 5 boats 3 months
    14.95

    Agent Silver

    max 10 boats 3 months 
    24.95
    Agent Gold max 20 boats 3 months
    39.95
         

     

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    If this does not fully answer your question please feel free to contact us by clicking Contact us


    Making Payments after the Free 3 months

    Q: After the 6 months free service, what happens and How do I make a payment?

    A: Before your 5 months expire, we will contact you and ask you to re-new the service for the rates as shown above. There is not commitment and you can cancel any time.
    If we do not hear from you after our email, your listings will automatically expire and deleted by our system. Once this happened, we can not retrieve your listings any more and you would need to re-list all your rental units again manually.

    Our online payment system is simple and easy to use. To make a payment an owner must log in to their account and click on "Manage Listings", which is located just on the left navigation menu. Our online payment system allows an owner and agent to select the listing package desired. Our payment system is built to accept US or International credit cards through 2Checkout using your Visa, Master card, Eurocard/Mastercard, WE DO NOT ACCEPT Discover, and American Express), we accept checks, money orders through conventional mail, as well as Paypal and Stormpay as online payment handlers. Paypal can be somewhat of a pain to use as they have a very strict security system setup. If you do decide to use paypal or stormpay, you need to have a valid paypal or stormpay account before you attempt to pay us. Visit their site at www.paypal.com or www.stormpay.com to register.

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    Verifying payments

    Q: How will I know when my payment is processed?

    A: By Check: If you pay by check, please allow at least three weeks from the time it is mailed before it is processed. However, if you contact us by email and announce your payment, we will immediately credit your account so you can continue to list your boat.

    Please do not contact us to inquire if payment has been received within these 3 weeks. A notification by email is sent after each payment is processed. If you do not receive an email from us after 3 weeks, please contact us about the payment.

    By Credit Card or PayPal: If you pay by credit card or Paypal your payment is usually processed immediately, but may take up to 24 hours. To find out if your payment has been processed please log in (using login at the top of this screen) and check the status of "Manage listings". If you are able to list a new Boat, your payment has been processed. You may need to log out and log back in to see the changes, after you paid through Paypal.

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    Payment Address

    Q: I want to mail you a check, what is your address?

    A: In order to make a payment by check, you must log in via "Login" and click "Manage Listing".
    When you choose on "Pay by check" you need to send the check to:

    A. Evdokimov
    5306 Malibu Court
    Cape Coral
    Florida 33904

    please add your USAboatrental username on your check with the amount you want to pay.

    Once your check arrived and cleared, we will manually activate your account and send you an email notification. Please allow up to 3 weeks for processing, contact us if your account has not been activated within 3 weeks.

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    Refunds

    Q: What is your refund policy?

    A: Vacation Rentals. com is proud to offer our "100% Risk Free Money Back Guarantee". If you are unsatisfied for any reason, a complete refund for the full amount will be issued up to 30 days after any payment is made. Vacation Rental listings usually receive more bookings during the beginning of the listing subscription due to more availability at that time. Seasonal vacation rental markets in many areas also cause bookings to concentrate in a limited timeframe. This usually happens at the start of the subscription. For these reasons, Vacation Rentals listing subscriptions were designed to allow owners to list their Boat up to their selected subscription duration. Canceling a subscription before the maximum duration does not result or entitle the Boat owner to a refund for any unused listing time. Acts of God or sale of a home do not take precedence over the conditions above. No refunds are offered beyond 30 days after payment. A refund may be requested by contacting us through the contact button.

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    Spam Emails

    Q: What is "SPAM"?

    A: SPAM is an unsolicited commercial e-mail usually advertising a product or service. Usually, it is undesirable and is similar to "junk mail" received at your home or business via standard postal mail.

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    Received a SPAM email

    Q: I received a SPAM email, what do I do?

    A: Unsolicited commercial e-mail (SPAM) is prohibited from being sent through our system. We apologize that it was sent to you. Please let us know what you received by contacting us. For further information about internet fraud and fake check scams, see fraud.org.

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    Suspicious email

    Q: I received a suspicious email, what do I do?

    A: Usually emails with poor grammar, spelling, odd use of capital letters and/or asking you to wire money or participate in an unusual bank transaction is a scam. The sender is usually attempting to obtain money, personal information or your email address. We recommend that you let us know you received this through our service and delete the message without responding. For further information about internet fraud and fake check scams, see fraud.org.

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    If this does n